CloudCone 退款保证政策即将变更/Upcoming Changes on Our 7 Day Money Back Guarantee Policy

We wanted to let you know that starting June 7th, 2025, CloudCone’s 7 day money back guarantee policy will be changed. / 我们想让您知道，从 2025 年 6 月 7 日起，CloudCone的 7 天退款保证政策将发生变化。

Going forward, most of our products will be non-refundable by default. This includes payments for new orders, renewals, upgrades, and add-ons. Your account’s ‘Available Balance’ can be refunded. / 今后，我们的大部分产品将默认为不可退款。这包括新订单、续订、升级和附加组件的付款。您账户中的 “可用余额 ”可以退款。

This change allows us to maintain competitive pricing and reduce fraud/abuse on our systems while continuing to offer you a reliable and secure service through CloudCone. / 这一变化使我们能够保持有竞争力的价格，减少系统中的欺诈/滥用行为，同时继续通过云络为您提供可靠、安全的服务。

How To Confidently Place An Order. / 如何自信地下订单。

In case you’re unsure about committing long term, we recommend starting with a monthly plan of your desired service. We also encourage our users to test our network performance before ordering. You can check on latency and speed within your region using our looking glass tool: http://la.lg.cloudc.one/ / 如果您不确定是否要长期使用，我们建议您先订购您所需服务的包月计划。我们还鼓励用户在订购前测试我们的网络性能。您可以使用我们的观察工具检查您所在地区的延迟和速度： http://la.lg.cloudc.one/

If you run into any issues or need help, our support team is available 24/7. / 如果您遇到任何问题或需要帮助，我们的支持团队全天候为您服务。